At jpk188, your privacy is a fundamental right, not an afterthought. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a registered player based in Indonesia.
Our Commitments
Before reading the full policy below, here are the six core privacy commitments jpk188 makes to every player on our platform.
Every data transmission between your device and the jpk188 platform is protected by industry-standard 256-bit SSL encryption, keeping your personal and financial information secure in transit at all times.
jpk188 does not sell, rent, or trade your personal information to third parties for commercial purposes. Your data is used exclusively to operate, secure, and improve your experience on our platform.
We collect only the information necessary to operate your account, meet KYC compliance requirements, and prevent fraud. We do not harvest data beyond what is required for legitimate platform operations.
You have the right to access, correct, and request deletion of your personal data. jpk188 provides clear channels to exercise these rights, as detailed in Section 9 of this policy.
We use cookies strictly for platform functionality, security, and aggregate analytics. We do not deploy advertising trackers or third-party behavioral profiling cookies that follow you across other websites.
jpk188 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable regulatory and legal obligations. We do not store data indefinitely.
Throughout this Privacy Policy, the following terms carry the meanings defined below:
jpk188 acts as the Data Controller in respect of all Personal Data collected from users of the Platform. As Data Controller, jpk188 determines the purposes and means of processing your Personal Data and is responsible for ensuring that processing is conducted lawfully, fairly, and transparently.
For all privacy-related inquiries, requests, or complaints, you may contact our designated Data Protection contact as detailed in Section 15 of this policy.
jpk188 processes data primarily to serve Indonesian players. Our platform is designed for users in Indonesia aged 21 years and older. If you do not meet these criteria, you should not use the Platform and your personal data should not be submitted.
jpk188 collects the following categories of Personal Data, depending on the nature of your interaction with the Platform:
We do NOT collect: Sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data (other than self-reported responsible gaming disclosures), or biometric data beyond the KYC photograph required for identity verification.
jpk188 collects Personal Data through the following channels:
You provide Personal Data directly when you register an account, complete the KYC verification process, make a deposit or withdrawal request, contact our customer support team, or respond to a promotional communication.
When you use the Platform, our systems automatically collect Technical Data including your IP address, device identifiers, and session activity through server logs and cookies. This data is collected without requiring direct input from you and is used for security monitoring, fraud prevention, and platform performance optimization.
In limited circumstances, jpk188 may receive Personal Data about you from third-party sources, including:
Any data received from third-party sources is used solely for the purpose for which it was provided and is subject to the same protections described in this policy.
jpk188 uses your Personal Data exclusively for the following legitimate purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact |
| KYC identity verification and age confirmation (21+) | Identity, Contact |
| Processing deposits and withdrawals in IDR | Financial, Identity |
| Fraud prevention and anti-money laundering (AML) screening | Identity, Financial, Technical |
| Customer support and dispute resolution | Identity, Contact, Behavioral |
| Responsible gaming monitoring and intervention | Behavioral, Identity |
| Platform security and abuse prevention | Technical, Behavioral |
| Personalized promotional communications (with your consent) | Contact, Behavioral |
| Aggregate analytics and platform improvement | Technical, Behavioral (anonymized) |
| Legal and regulatory compliance | All categories as required |
jpk188 processes your Personal Data on the following legal grounds:
jpk188 does not sell your Personal Data. We share your data only in the following limited and controlled circumstances:
We engage trusted third-party service providers who process data strictly on our behalf and under our instruction, including payment processors (banks and e-wallet operators), identity verification providers, cloud hosting providers, and customer support platform operators. All such providers are contractually bound to maintain confidentiality and may not use your data for their own purposes.
Third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft may receive anonymized session data (e.g., game round IDs, bet amounts) for game integrity auditing and RNG certification purposes. These providers do not receive your identity or contact data.
jpk188 may disclose your Personal Data to competent governmental authorities, law enforcement agencies, or regulatory bodies where required by applicable law, court order, or regulatory obligation. We will notify you of any such disclosure to the extent permitted by law.
In the event of a merger, acquisition, or sale of all or part of our business, your Personal Data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any changes to how your data is handled as a result.
jpk188 does not share your personal data with advertising networks, data brokers, or any third party for commercial marketing purposes without your explicit prior consent.
jpk188 retains your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC documents | 5 years after account closure | AML and regulatory compliance |
| Financial transaction records | 5 years after each transaction | Legal and audit requirements |
| Account registration data | Duration of account + 2 years | Contractual and legal obligations |
| Betting and gaming activity logs | 3 years after last activity | Dispute resolution and fraud prevention |
| Customer support records | 2 years after case closure | Quality assurance and dispute history |
| Technical and session logs | 12 months on a rolling basis | Security monitoring |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
Upon expiry of the applicable retention period, jpk188 will securely delete or anonymize your Personal Data in a manner that prevents reconstruction or identification.
As a user of the jpk188 Platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact us at the details provided in Section 15.
You have the right to request a copy of the Personal Data jpk188 holds about you, along with information about how it is being processed. We will respond to verified access requests within thirty (30) calendar days.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Please note that certain data (such as your registered legal name) may require supporting documentation before it can be amended.
You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal retention obligations — for example, AML regulations require us to retain certain financial records for a minimum of five (5) years regardless of an erasure request.
In certain circumstances — such as when you contest the accuracy of your data or object to processing — you may request that jpk188 restrict processing of your Personal Data to storage only, pending resolution of the relevant matter.
Where processing is based on your consent or the performance of a contract, and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format.
You have the right to object to processing of your Personal Data based on jpk188's legitimate interests, including profiling for direct marketing purposes. Where you object to direct marketing, jpk188 will cease such processing immediately.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw marketing consent, please contact our support team at [email protected].
jpk188 will respond to all valid data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, and you will be informed accordingly. We do not charge a fee for exercising your data rights unless requests are manifestly unfounded or excessive.
jpk188 uses cookies and similar tracking technologies on the Platform for the purposes described below. By continuing to use the Platform, you consent to our use of cookies in accordance with this policy.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens | No — required for Platform to function |
| Functional | User preferences, language settings, last-visited pages | Yes — disabling may impair experience |
| Analytics | Aggregate traffic data and page performance (anonymized) | Yes — no impact on core functionality |
You may control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in or using core Platform features. For guidance on managing cookies in your specific browser, please refer to your browser's help documentation. jpk188 does not deploy third-party advertising cookies or cross-site behavioral tracking technologies.
jpk188 employs a multi-layered security framework to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Despite these measures, no digital system can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, jpk188 will notify affected users and relevant authorities within the timeframes required by applicable law.
The jpk188 Platform integrates with a number of third-party services to deliver its full range of features. Each of these third parties operates under its own privacy policy, and jpk188 is not responsible for their data practices beyond the contractual data processing agreements we maintain with them. Categories of third-party integrations include:
jpk188 conducts due diligence on all third-party providers before engagement and requires contractual commitments to data protection standards as a condition of any partnership.
The jpk188 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. If you are under 21 years of age, you must not use the Platform or submit any Personal Data to jpk188.
If jpk188 becomes aware that Personal Data has been collected from a person under the age of 21 without verified parental consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please notify us immediately at [email protected].
jpk188 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify registered users by email and update the "Last Updated" date displayed at the top of this page.
Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of how jpk188 handles your Personal Data. If you disagree with any amendment, you may close your account as described in our Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Data, please contact the jpk188 Data Protection team through the following channel:
Email: [email protected]
Response Time: We aim to respond to all privacy-related inquiries within 24 hours. Data rights requests (Section 9) will be addressed within 30 calendar days.
All communications should be sent in English. Please include your registered email address and a brief description of your inquiry to help us respond as efficiently as possible. Our support team is available 24 hours a day, 7 days a week, including Indonesian public holidays, in WIB (UTC+7).
Our team is available around the clock to address any privacy concerns. You may also review our full Terms & Conditions or visit our FAQ for answers to common questions about your account and data.